Services

Prior Authorization Assistance

When your doctor prescribes a medication, the last thing you want is a delay from your insurance company. If you've been told a prescription requires a prior authorization, our team is here to manage the process for you. We work directly with your prescriber and insurance plan to handle the paperwork and phone calls, helping you get the treatment you need without the frustrating holdups.

How We Simplify the Process

Direct Coordination: We communicate with your doctor’s office to gather the necessary clinical information for the insurance submission.
Expert Navigation: Our experienced team understands insurance requirements and diligently follows up to ensure your request is processed correctly.
Time-Saving Service: We save you from spending hours on the phone or trying to figure out complex forms so you can focus on your health.
Problem Solving: If a request is denied, we work with your doctor to explore effective and affordable alternative therapies.

Your Advocate for Better Health

At our core, we believe your health is the top priority. Handling insurance hurdles is a key part of our promise to deliver personalized, accessible care to our Pamlico County neighbors. We are committed to removing barriers between you and the medications you need to live a healthier, happier life.

Let Us Help Today

If you have questions about a prescription or need help with a prior authorization, please call our pharmacy at (252) 745-5539. Our team is ready to assist you.

It is a service where our pharmacy staff communicates directly with your doctor and insurance company to get approval for a medication that is not automatically covered. We handle the paperwork and follow up to help prevent delays in your therapy.

Our pharmacists, certified technicians, and customer service representatives all work together to manage the prior authorization process on your behalf, ensuring a coordinated effort.

Timelines can vary depending on the insurance company and the complexity of the request. Our team works diligently to follow up on submissions to help move the process along as quickly as possible and will keep you informed.

Just bring your prescription to the pharmacy and let our staff know it requires authorization. You can also call us directly at (252) 745-5539, and our team will take it from there.